Frequently Asked Questions
Everything you need to know about our curated home goods and services.
What is the typical shipping timeframe for domestic orders?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive.
Do you offer international shipping for your home collections?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What is your return policy for fragile items?
We accept returns on most items within 30 days of purchase. Fragile items must be returned in their original packaging to ensure they are not damaged during transit.
Are your handmade ceramic products dishwasher safe?
While many of our ceramics are dishwasher safe, we recommend hand washing artisanal or gold-rimmed pieces to preserve their finish and longevity.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order may have already entered our fulfillment process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.